Complaints and Grievances


The Board believes that differences of opinions arising in the course of employment should be resolved as quickly as possible and at the lowest supervisory level. In instances of questions by an individual staff member concerning the interpretation of policies and procedures to that staff member, administrative practices within the staff member's particular school, and relationships with other employees, the staff member concerned must consult the administrative or supervisory personnel to whom they are responsible. If a satisfactory resolution of the problem cannot be reached after ample opportunity for consideration of the matter, the staff member concerned may discuss the matter with the next level of supervision up to and including the director of schools. In instances where an individual staff member feels, for personal reasons, that they cannot discuss a problem with their immediate superior, the staff member may take the problem directly to the director of schools. After review of the case, the director of schools shall take action as they deem appropriate and within a prompt, reasonable time shall notify all parties concerned of their decision.


Employees should notify any district complaint manager if they believe the Board, its employees or  agents have violated their rights guaranteed by the state or federal constitution, state or federal statute or board policy including:

1. Title II of the Americans with Disabilities Act 

2. Title IX of the Education Amendments of 1972 

3. Section 504 of the Rehabilitation Act of 1973 

4. Claims of sexual harassment under Title VII of the Civil Rights Act of 1964              and Title IX of the 21 Education Amendments of 1972

The complaint manager will endeavor to respond and resolve complaints without resorting to this  grievance procedure and, if a complaint is filed, to address the complaint promptly and equitably. The right of a person to prompt and equitable resolution of the complaint shall not be impaired by the person's pursuit of other remedies. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies and use of this grievance procedure does not extend any filing deadline related to the pursuit of other remedies.

  1. Filing a Complaint- An employee who wishes to avail themselves to this grievance procedure may do so by filing a complaint with any district complaint manager. The employee may request a complaint manager of the same sex. The complaint manager may assist the employee in filing  a grievance. 

  2.  Investigation- The complaint manager will investigate the complaint or appoint a qualified person to undertake the investigation on their behalf. The complaint and identity of the complainant will not be disclosed except (1) as required by law or this policy; or (2) as necessary to fully investigate the complaint; or (3) as authorized by the complainant. The complaint manager shall file a written report within ten (10) days of the filing of the grievance, of his or her findings with the director of schools. If a complaint of sexual harassment contains allegations involving the director of schools, the written report shall be filed with the Board. The director of schools shall keep the Board informed of all complaints.

  3. Decision and Appeal- After receipt of the complaint manager's report, the director of schools shall render a written decision within five (5) days of the receipt of the report that shall be provided to the employee. If the employee is not satisfied with the decision, the employee may appeal the decision to the Board by making a written request to the complaint manager. The complaint manager shall be responsible for promptly forwarding all materials relative to the complaint and appeal to the Board. Thereafter, the Board shall render within thirty (30) days from the date the appeal was received, review the report and affirm, overrule or modify the decision and render a written finding that shall be provided to the complainant. This grievance procedure shall not be construed to create an independent right to a Board hearing. 

Complaint Managers

Millington Primary School
6445 William Osteen Dr. 
Millington, TN 38053

Millington Intermediate School
4964 Cuba-Millington Road
Millington, TN 38053

Millington Central Middle High School
8050 West St. 
Millington, TN 38053
Website by SchoolMessenger Presence. © 2024 SchoolMessenger Corporation. All rights reserved.